Friction Tax calculator
What is friction costing your organisation?
Most leadership teams can sense that something in the system is getting in the way. The Friction Tax calculator puts an indicative figure on the productive capacity your organisation may be losing to structural friction.
Five questions. Three minutes. Free.
Answer five questions to see an indicative estimate of the productive capacity your organisation may be losing to structural friction.
Start the calculator
An estimate, not a conclusion
What your result means
The Friction Tax is the productive capacity an organisation loses to conditions it never deliberately designed. It is not a measure of how hard people are working — people are working hard. It shows how much of that effort the system absorbs before it reaches the work.
Your result is an indicative estimate based on a small number of inputs. It is expressed in financial terms to show the scale of capacity involved, not as a forecast of cash savings. Treat it as a starting point: a reason to look more closely at where friction occurs, not a conclusion about what your organisation could save.
From an estimate to an accurate picture
Approach
Friction Tax calculator
Five questions answered by one person
Indicative estimate from a few inputs
Free result in three minutes
Friction Architecture™ Diagnostic
Questionnaire completed by at least ten people across your organisation
More accurate Friction Tax based on your people’s reports
Six neural conditions traced to seven organisational systems
Three redesign priorities identified within five working days
What you learn
Whether friction is worth examining
Where friction occurs in your organisation
What it costs, based on your own data
Where to focus redesign first
See where friction is being collected
The Friction Architecture™ Diagnostic gives you a more accurate picture of where friction occurs, what it costs and where to focus first. Prefer to talk it through? Book a conversation.
About the calculator
What to know about your estimate, your result and the next step.
How accurate is the calculator?
It gives an indicative estimate from a few inputs. That is enough to show whether friction is worth examining, but it is not an organisation-specific measurement.
Do I need to provide an email address?
No. Your result appears on screen. You can choose to have a copy emailed to you.
Why isn’t the calculation method published?
The estimate draws on the same research that underpins the Diagnostic. We do not publish the method, but we are happy to talk through what your result means.
How does the Diagnostic produce a more accurate figure?
It uses reports from at least ten people across your organisation about how work actually happens, rather than relying on a few inputs from one person.
Is my result a forecast of cash savings?
No. It expresses potential lost productive capacity in financial terms to show its scale. Treat it as a starting point for investigation, not a savings forecast.
What will the Diagnostic show beyond the estimate?
It examines six neural conditions across seven organisational systems, then identifies three priorities for redesign within five working days.